Knowledgebase

How to enable Two Factor Authentication in Clients portal profile

  • 2 factor, Two Factor, Security, OTP, Verification
  • 0

1. From the Client Area, navigate to Hello, Name! > Security Settings.

2. Click Click here to Enable.

2 Factor

3. Select Time Based Tokens. or Two-Factor Authentication

4. Click Get Started.

5. Enter in the 6-digit code that sent in your registered Mobile Number .

6. Click Submit.

7.  Record the Backup Code in a safe place.

8. Click Close.

And If you want to secured with an authenticator app such as Google Authenticator please Select Time Based Tokens.

5. Scan the QR code with an authenticator app such as Google Authenticator or Duo Mobile.

6. Enter in the 6-digit code that the authenticator app generates.

7. Click Submit.

8.  Record the Backup Code in a safe place.

9. Click Close.

Two-Factor Authentication is now set up for you, and will be required when you login in future.


Was this answer helpful?